Refund policy

At SFP, we pride ourselves on delivering high-quality, customizable gear designed for performance and style. However, we want to ensure that you are fully informed about our return and exchange policy to maintain transparency and uphold your rights as a consumer.

Please note that if you wish to return or exchange your purchase, all requests must be submitted to customerservice@sfpsport.com. In the case of faulty items, we adhere to the Consumer Law applicable in Australia or other relevant jurisdictions, ensuring that we fulfill all obligations under these laws.

It is important to understand that once an order for customised items is accepted and production commenced, we cannot accommodate returns or exchanges if you change your mind, alter the design, or modify your preferences, unless specific provisions under the relevant domestic Consumer Law apply.